F9 Advisory, LLC ("F9 Advisory," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal and business information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information through our website at www.f9advisory.com, our business communications, and our professional service relationships.
1. Information We Collect
We may collect information directly from you, automatically through your interaction with our Website, or through authorized third-party sources.
Personal and Contact Information
When you contact us, submit a form, schedule a consultation, or engage with our team, we may collect:
- Name and job title.
- Company or organization name.
- Email address and telephone number.
- Mailing or business address.
- Information included in inquiries, correspondence, and other communications.
Business and Financial Information
In connection with our accounting, bookkeeping, CFO, and advisory services, we may receive or access:
- Accounting records and financial statements.
- Transaction and banking-related information.
- Payroll and employee-related business records.
- Tax-related and financial planning information.
- Operational and business performance data.
- Information maintained in accounting, payroll, financial reporting, and other client-authorized systems.
The information we access depends on the nature of our engagement and the authorizations provided by our clients.
Website Usage Information
When you visit our Website, certain information may be collected automatically, including:
- Internet Protocol (IP) address.
- Browser type and device information.
- Pages visited and time spent on the Website.
- Referring websites and general usage activity.
- Cookies and similar technologies, where applicable.
2. How We Use Information
We may use collected information to:
- Respond to inquiries and consultation requests.
- Provide accounting, bookkeeping, financial advisory, and related professional services.
- Communicate with clients, prospects, vendors, and business contacts.
- Schedule meetings and coordinate business activities.
- Prepare reports, analyses, and other client deliverables.
- Operate, maintain, and improve our Website and business systems.
- Manage client relationships, billing, and administrative functions.
- Protect against fraud, unauthorized access, and security threats.
- Fulfill contractual, legal, regulatory, and compliance obligations.
We may also use business contact information for appropriate business development communications, subject to applicable law and individual communication preferences.
3. Cookies and Website Analytics
Our Website may use cookies, analytics services, and similar technologies to support essential functionality, understand Website traffic, and improve visitor experience.
These technologies may collect information about browser settings, device characteristics, and interactions with our Website.
You may be able to restrict or disable cookies through your browser settings. Doing so may affect certain Website features.
Where required by applicable law, we will request consent before using non-essential cookies or tracking technologies.
4. SMS and Electronic Communications
F9 Advisory may communicate with clients, prospective clients, vendors, and other business contacts using email, telephone, SMS text messaging, and other business communication platforms.
SMS Information Collected
When you communicate with us through SMS, we may collect:
- Your mobile telephone number.
- The content of messages exchanged.
- Message dates, times, and communication records.
- Consent preferences and opt-out requests.
How SMS Information Is Used
SMS information is used to facilitate individual business conversations, respond to inquiries, coordinate meetings, provide service-related information, and maintain appropriate communication records.
Our employee SMS service is intended for one-to-one business communications rather than automated or mass-marketing messaging.
SMS Privacy and Information Sharing
We do not sell, rent, or share mobile phone numbers, SMS opt-in information, or text messaging consent records with third parties or affiliates for marketing or promotional purposes.
SMS opt-in data and consent information are not shared with third parties for their own marketing purposes.
We may use authorized communications platforms, telecommunications carriers, and service providers to transmit messages and operate the SMS service, subject to applicable privacy and confidentiality protections.
Communication Preferences
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact hello@f9advisory.com.
Message frequency varies, and message and data rates may apply.
Additional terms governing SMS communications are provided in our Terms & Conditions:
https://www.f9advisory.com/terms
5. How We Share Information
We do not sell personal information.
We may disclose information in the following circumstances:
Service Providers
We may share information with authorized providers that support our operations, such as:
- Cloud hosting and information technology providers.
- Accounting, financial reporting, and business software platforms.
- Customer relationship management and communication systems.
- Payment processing and administrative service providers.
- Security, data storage, and backup providers.
These providers may process information on our behalf for legitimate business purposes and are subject to applicable contractual and legal obligations.
Client-Authorized Sharing
We may share client information with financial institutions, advisors, auditors, attorneys, technology providers, or other parties when authorized by the client or necessary to perform agreed-upon services.
Legal Requirements
We may disclose information when required by law, regulation, court order, or other lawful process, or when reasonably necessary to protect our rights, security, or property.
Business Transactions
In connection with a merger, acquisition, restructuring, or sale of business assets, information may be transferred subject to applicable confidentiality and legal requirements.
6. Protection of Client Financial Information
As a provider of accounting and financial advisory services, F9 Advisory recognizes the sensitive nature of client financial and business information.
We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and loss.
Depending on the systems and services involved, these safeguards may include:
- Role-based access controls.
- Multifactor authentication.
- Secure cloud-based systems.
- Access restrictions based on business responsibilities.
- Confidentiality obligations for employees and contractors.
- Access reviews and security management practices.
No electronic system or method of data transmission is completely secure, and we cannot guarantee absolute security.
Clients should use approved secure communication channels when transmitting sensitive financial records, banking information, identification documents, or other confidential data.
7. Data Retention
We retain personal, business, and financial information for as long as reasonably necessary to:
- Provide requested services.
- Maintain appropriate business and accounting records.
- Fulfill contractual commitments.
- Comply with applicable legal and regulatory requirements.
- Resolve disputes and protect legitimate business interests.
Retention periods may vary depending on the type of information, applicable agreements, and relevant legal obligations.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, as appropriate.
8. Your Privacy Choices and Rights
Depending on applicable law and the nature of your relationship with F9 Advisory, you may have the right to:
- Request access to certain personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of personal information, subject to applicable exceptions.
- Withdraw consent for certain communications.
- Opt out of SMS messages and other communications where applicable.
To submit a privacy-related request, contact hello@f9advisory.com.
We may need to verify your identity before processing certain requests.
9. Third-Party Websites and Platforms
Our Website may include links or integrations with third-party websites, scheduling tools, accounting platforms, and other external services.
Information you provide directly to third-party services may be governed by their respective privacy policies.
We encourage you to review those policies before submitting personal or confidential information.
10. International Data Processing
F9 Advisory may use technology providers, employees, or authorized contractors located in the United States or other countries to support business operations and deliver client services.
When information is processed internationally, we take reasonable steps to ensure that appropriate confidentiality, security, and data protection safeguards are maintained, consistent with applicable legal and contractual requirements.
11. Children's Privacy
Our Website and professional services are intended for businesses and adults acting in a professional capacity.
We do not knowingly collect personal information directly from children under the age of 13 through our Website.
If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to address the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or applicable legal requirements.
Any updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or your privacy rights, please contact:
F9 Advisory, LLC
117 Kendrick Street, Suite 300
Needham, MA 02494
Email: hello@f9advisory.com
Website: https://www.f9advisory.com